We apologize for the inconvenience caused by your shopping experience. Typically, we contact our customers on the delivery day to notify them of the delivery. If no one is home, we place the sapling in a shaded area by the door to prevent sun damage. The appearance of the saplings varies with the seasons. The jujube tree, having just emerged from winter, may have newly sprouted leaves and might not appear as lush as in the photos. However, we believe it will become full of leaves in a month or two.

We greatly appreciate your feedback and pointing out areas for improvement. We will actively work on adjusting our process to provide advance delivery notifications. The price of the nursery saplings is determined by their age, and their appearance may differ from the photos during winter and spring. Thank you once again for your valuable review.

很抱歉给您带来了不好的购物体验，通常我们会在派送当天与您联系通知派送，当家里没人时我们会将树苗放在门口遮阳位置以免植物晒伤。树苗在不同季节的状态不同，枣树度过冬季刚刚萌发新叶，叶子茂密程度可能不太好，看起来状态没有照片上状态好，相信过一两个月之后树苗就会枝叶茂密了。
非常感谢您给我们评价指出不足，提前通知派送信息的意见我们会积极调整改进。苗圃树苗价格是按照树龄定价的，可能在冬季和春季里与照片的状态有所不同。